---
title: "Reporting Visual Inspection Non-conformities (MIR)"
slug: "reporting-visual-inspection-non-conformities-mir"
updated: 2023-05-29T15:54:00Z
published: 2023-05-29T15:54:00Z
canonical: "foodsafetyqualityterrain.manuals.wfp.org/reporting-visual-inspection-non-conformities-mir"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://foodsafetyqualityterrain.manuals.wfp.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting Visual Inspection Non-conformities (MIR)

Visual inspection non-conformities should be reported in FOSTER on the Master Inspection Record.

1. [**Important points to note**](/v2/docs/reporting-visual-inspection-non-conformities-mir#1-important-points-to-note)
2. [**How to report visual inspection non-conformities**](/v2/docs/reporting-visual-inspection-non-conformities-mir#2-how-to-report-visual-inspection-nonconformities)
3. [**Categories of non-conformity**](/v2/docs/reporting-visual-inspection-non-conformities-mir#3-categories-of-nonconformity)

## 1. Important points to note

- Ensure that non-conformities are reported timely to procurement colleagues as per the standard process
- Reporting in foster in the MIR is done for tracking & performance monitoring purposes, but is an **essential requirement**
- **Follow the video and guidance to report non-conformities correctly**

---

## **2. How to report visual inspection non-conformities**

**Follow the video guide to report non-conformities**

[Video](https://cdn.document360.io/6df847e8-909d-494d-8dee-10eaccd8d275/Images/Documentation/Visual%20Inspection.mp4?sv=2026-02-06&spr=https&st=2026-10-31T11%3A56%3A43Z&se=2026-10-31T12%3A56%3A43Z&sr=c&sp=r&sig=PSh7KneLqAcv2MiJ4NmZAas3UeqKCr6H0RDJey3A50E%3D)

---

## 3. Categories of non-conformity

When reporting non-conformities, follow the guide below to ensure they are categorised correctly

| Category | Description |
| --- | --- |
| Food Product Issues | Dust, foreign matter, color variation, moldy product, odd smell, etc. |
| Net weight/quantity | Net weight issue/number of units issue |
| Infestation of product | Live insects observed in the product (inside/outside bags), number of bags, number of insects found, and relevant details |
| Labelling | Compliance with relevant WFP artwork and marking paragraph in packaging specification |
| Primary packaging integrity | Sealing issues, torn bags, leaky cans or bottles, type of defects, number of impacted units |
| Secondary packaging integrity | Damaged cartons, oil-stained cartons, etc. |
| Insects at the loading/in the storage | Live or dead insects observed at loading, location, number of insects |
| Container/vessel defects | Infestation, previous cargo residues, leaks, and other applicable defects |
| Container stuffing issues | Improper stuffing, falling risk, missing desiccants, kraft paper, spare boxes/bags, rain or condensation at loading |
| Vessel loading issues | Missing desiccants, kraft paper, spare boxes/bags, rain or condensation during loading, and other observed issues |
| LOP issued | Number of LOP issued and reason for issuance |
| Production monitoring issues | Lack of hygiene, lack of quality staff, unaddressed product deviations, and other observed issues |
| Average weight of Primary Package | Average weight of empty sachet/bag, number of units checked |
| Average weight of Secondary Package | Average weight of empty box/big bag, number of units checked |