Reporting Visual Inspection Non-conformities (MIR)

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Visual inspection non-conformities should be reported in FOSTER on the Master Inspection Record.

1. Important points to note

Ensure that non-conformities are reported timely to procurement colleagues as per the standard process
Reporting in foster in the MIR is done for tracking & performance monitoring purposes, but is an essential requirement
Follow the video and guidance to report non-conformities correctly

Follow the video guide to report non-conformities

When reporting non-conformities, follow the guide below to ensure they are categorised correctly

Category	Description
Food Product Issues	Dust, foreign matter, color variation, moldy product, odd smell, etc.
Net weight/quantity	Net weight issue/number of units issue
Infestation of product	Live insects observed in the product (inside/outside bags), number of bags, number of insects found, and relevant details
Labelling	Compliance with relevant WFP artwork and marking paragraph in packaging specification
Primary packaging integrity	Sealing issues, torn bags, leaky cans or bottles, type of defects, number of impacted units
Secondary packaging integrity	Damaged cartons, oil-stained cartons, etc.
Insects at the loading/in the storage	Live or dead insects observed at loading, location, number of insects
Container/vessel defects	Infestation, previous cargo residues, leaks, and other applicable defects
Container stuffing issues	Improper stuffing, falling risk, missing desiccants, kraft paper, spare boxes/bags, rain or condensation at loading
Vessel loading issues	Missing desiccants, kraft paper, spare boxes/bags, rain or condensation during loading, and other observed issues
LOP issued	Number of LOP issued and reason for issuance
Production monitoring issues	Lack of hygiene, lack of quality staff, unaddressed product deviations, and other observed issues
Average weight of Primary Package	Average weight of empty sachet/bag, number of units checked
Average weight of Secondary Package	Average weight of empty box/big bag, number of units checked